Shipping Policy

Last Updated: August 2, 2026

At HBMESOTHERAPY, we are committed to delivering orders efficiently and securely within Egypt and internationally.

1. Domestic Shipping — Egypt

  • Estimated delivery time: 3 to 5 business days.
  • Orders are shipped through reliable local courier partners.
  • Tracking information will be provided when available after dispatch.

2. International Shipping

  • Estimated delivery time: 21 to 30 business days.
  • Delivery times and shipping costs vary by destination.
  • Customers are responsible for applicable customs duties, import taxes, and local charges.
  • Tracking information will be provided when available after dispatch.

3. Processing Time

  • Orders are normally processed within 1 to 2 business days after payment is confirmed.
  • Processing may take longer during holidays, promotions, or peak shopping periods.

4. Delivery Issues

Delivery issues, delays, or lost-package claims must include the relevant order number. HBMESOTHERAPY is not responsible for delays caused by customs, courier disruptions, natural disasters, governmental actions, or other events beyond reasonable control.

5. Policy Changes

HBMESOTHERAPY may update this Shipping Policy at any time. Changes take effect when posted on this page.